SpinFormula Privacy Policy

At SpinFormula Casino, we respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit spinformula.com or use our services. By registering an account with us, you consent to the practices described in this policy.

Who We Are

SpinFormula Casino is operated by Win Top Ltd, company number 16122, registered at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. We hold a B2C licence issued by the Anjouan Gaming Authority, licence No. ALSI-202509029-FI1. Our platform serves players across the United Kingdom and Europe, and this policy governs how we process data for all visitors and registered users of Spin Formula.

Information We Collect

Here at SpinFormula, we collect several categories of personal information necessary to provide our services, verify your identity, and comply with our regulatory obligations. Our Spin Formula platform gathers data both directly from you and automatically through your use of our website.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address
• We gather identification documents, including government-issued photo ID and proof of address, as part of our verification process
• We record payment information related to your chosen deposit and withdrawal methods, including cards, e-wallets, and cryptocurrency wallet addresses
• We track your gaming activity, including bets, wins, losses, and session duration, to improve our services and detect irregular behaviour
• We log technical data such as IP address, device type, browser information, and login timestamps
• We store your communications with our customer support team via live chat or email

How We Use Your Data

Our SpinFormula team processes your personal information for clearly defined purposes. We at SpinFormula use this data to manage your account, process transactions, and deliver a secure gaming experience. We also rely on your information to comply with anti-money laundering regulations and licensing requirements set by the Anjouan Gaming Authority.

• We use your data to verify your identity before completing your first payout
• We use your contact details to send account notifications, promotional offers, and updates about our Welcome Package and other bonuses
• We analyse your gaming patterns to support responsible gambling tools and fraud prevention
• We use aggregated data to improve our game selection, website performance, and customer support

Marketing Communications

Our SpinFormula Casino marketing communications, including newsletters about promotions such as Thursday Reload or Winstreak Mission Challenges, are sent only with your consent. You may withdraw this consent at any time by adjusting your account preferences or contacting our support team.

Legal Basis for Processing

We process your personal data based on several legal grounds. Our Spin Formula operation relies on contractual necessity to provide our casino and live casino services, legal obligation to comply with licensing and anti-fraud requirements, and your consent for marketing communications. Where necessary, we also rely on legitimate interest to protect our platform against fraud and abuse.

Sharing Your Information

We at SpinFormula do not sell your personal data to third parties. However, we may share your information with trusted partners who assist us in operating our services. Our SpinFormula platform shares data only where necessary and under strict confidentiality obligations.

• We share data with payment processors to complete deposits and withdrawals via Visa, Mastercard, Skrill, Apple Pay, Google Pay, Revolut, and supported cryptocurrencies
• We share information with our game providers, including Pragmatic Play, NetEnt, Evolution, and other partners, to enable gameplay and fair results
• We disclose data to regulatory authorities, including the Anjouan Gaming Authority, when legally required
• We may share information with fraud prevention and identity verification services

Cookies and Tracking Technologies

Our SpinFormula website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie settings through your browser at any time. For more details, please refer to our separate Cookie Policy.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory, and licensing obligations. Once your account is closed and no legal requirement compels further retention, we securely delete or anonymise your information.

Data Security

Protecting your information is a priority at SpinFormula Casino. We implement industry-standard technical and organisational measures to safeguard your data against unauthorised access, loss, or misuse. Our SpinFormula security protocols include encryption, restricted access controls, and regular monitoring of our systems.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data. We are committed to respecting these rights and responding promptly to your requests.

• You have the right to access the personal data we hold about you
• You may request correction of inaccurate or incomplete information
• You can request deletion of your data, subject to our legal retention obligations
• You have the right to object to or restrict certain processing activities
• You may withdraw consent for marketing communications at any time

To exercise any of these rights, please contact our support team through live chat or email, available 24/7.

International Data Transfers

As we serve players across the United Kingdom and Europe, your data may be transferred and processed outside your country of residence. We ensure that appropriate safeguards are in place whenever we transfer personal data internationally.

Restricted Jurisdictions

We do not offer our services to residents of the United States, including Ohio, or other restricted territories. If you access SpinFormula Casino from a restricted jurisdiction, we reserve the right to suspend your account and cease processing your data for service purposes.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about how we handle your personal data, or if you wish to exercise your privacy rights, please reach out to our customer support team via live chat or email. We are available around the clock to assist you with any privacy-related concerns regarding SpinFormula Casino.